When customers started getting their hands on the new Galaxy S24 series, complaints about the flagship phone's live mode quickly flooded Reddit. Owners believe there is an issue with the mode as the colors on the phone looked washed out compared to how the mode looks on older Galaxy S models. But now it seems that was by design.
After reports emerged about a potential glitch in the Galaxy S24 series' live mode, we've reached out to Samsung for comment. Although we haven't heard back from the company, they are looking at people Technovelo We were able to get an answer from Samsung's branch in Spain.
When asked if there would be an update to fix the situation in the future, a representative told the outlet:
We have adjusted the colors and brightness of the Galaxy S24 series products to provide more accurate viewing and comfort during use. Some changes have been made to the display technology to provide a more natural viewing experience, so users may notice differences in color depth compared to older devices.
This display behavior is an intentional color modification and does not represent a defect in the product, so it can be used safely.
To provide our customers with the best possible experience, we value your feedback and are constantly improving our software (UX) as market and consumer interests evolve.
Since Samsung says the color adjustment was intentional, don't expect the current version to change. So, if you're disappointed by the lack of saturation, like us, it looks like we'll have to put up with it unless Samsung changes its mind.
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