here we go again.
Early Galaxy S24 users have reported bugs and other issues they've encountered with their device since its launch just a few weeks ago. Much like the different issues that iPhone 15 And Pixel 8 Early adopters encountered these phones when these phones debuted last year, and reported problems with Samsung's latest range of smartphones are starting to pile up.
From display issues to wonky camera issues, Galaxy S24 owners are as well Learning the hard way There is a cost to being the first to buy a new gadget. Of course, there will likely be some repairs Samsung will release it in the near future, as Apple and Google have released for their own devices.
But, for now, here's a summary of what Mashable has seen when it comes to Samsung S24 problems.
Problem with dynamic display mode
The display is one of the big selling points of the Samsung Galaxy S24. Unfortunately, this is also one of the biggest problems with the device, according to some users.
Across social media, early Galaxy S24 adopters are finding issues with how colors are displayed on the Galaxy S24's display. Forbes Even some users found that… Reddit They are said to have gone back to using the previous model, the Galaxy S23, because the colors are too “dull” or washed out on the smartphone’s display.
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A well-known Android news source, @UniverseIceThe issue is believed to lie with the Vivid Display mode, which is meant to intensify the colors on the Galaxy S24's display. As many have pointed out, color issues are not an issue when using Natural mode.
This means that the display issue is not a hardware issue; It's software. When the iPhone 15 faced overheating issues early on, Apple rolled out a software update weeks later and fixed the overheating issue. Likewise, Samsung should be able to address the dull vivid color profile through a software update as well.
There is one problem, however. Samsung claims that the color profile in Vivid display mode is not a mistake; deliberate.
As reported Robot policeSamsung Spain has provided a port of the technology in Spanish Technovelo With a statement saying that the issue that many Galaxy S24 users are complaining about is just the new way the Vivid display mode looks.
“We have adjusted the colors and brightness of the Galaxy S24 series products to provide a more accurate view and comfort during use,” the translated statement read. “Some changes have been made to the display technology to provide a more natural viewing experience, so users may notice differences in color depth compared to older devices. This display behavior is an intentional color modification and not a product defect, so it can be used safely.”
However, the statement also notes that it's receiving feedback, so perhaps the loud rejection of Vivid display mode on the Galaxy S24 will cause Samsung to reverse course.
Green line display problem
Samsung may be trying some new things with colors in Vivid display mode, but that's certainly not intentional.
Some Galaxy S24 users are experiencing another display issue that is much worse: a Green line They appear vertically, directly from the top to the bottom of the screen. Some even find a White line Go across the screen too.
To make matters worse, it is not clear why this is happening, and Samsung is said to not be responsible for the issue.
according to mail In the Samsung Community Forums and Report from Telephone square, users experiencing this green and/or white line issue have been turned away from Samsung, claiming that the responsibility to resolve the issue falls on cellular service providers like T-Mobile and Verizon. What's more, Galaxy S24 owners are being given a reprieve from phone service providers as well, leaving them no choice but to return the phone and repurchase a new one, losing any discounts they earned from purchasing the Galaxy S24 the first time. .
Looking online, this green line display issue seems to occur on some older models after years of use. However, Galaxy S24 users are facing this issue after just days of use. Unless these users drop and damage their devices, these green lines appear to be a manufacturing defect, one for which Samsung will be liable.
Defective cameras
One of the main selling points of the Samsung Galaxy S24 Ultra, the company's most expensive new Galaxy phone line, is its cameras.
The Galaxy S24 Ultra comes with four rear cameras, including a 12MP ultra-wide camera, a 200MP wide camera, a 50MP telephoto camera with 5x optical zoom, and a 10MP telephoto camera with 3x optical zoom.
Some unfortunate early Galaxy S24 Ultra users received faulty phones that jumped while switching the camera to zoom. There are also problems with certain lenses that produce grainy and blurry images.
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like Telephone square Samsung Galaxy S24 Ultra user @smasithick noticed on the X I posted a video Displays “image shift” when switching between different cameras immediately after zooming. The user says he did not encounter this issue when testing the phone in the store, but he did I heard from others, Including users in Spain and Thailand, who experienced similar problems with the camera.
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according to @smasithick, when he went to the Samsung service center, “the manager was already aware of the issue affecting several first batch devices made in India.” Samsung offered the smasithick a replacement unit, but in his own country Last updated @smasithick says the company is now planning to release a software update to fix the issue.
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Android Auto problem
Longtime Samsung smartphone users may be familiar with this issue. Connectivity issues with Android Auto, the Android device feature that connects your smartphone to your car's dashboard, have been particularly prevalent with Samsung devices. The Samsung Galaxy S24 is no different.
There is a page about Android Auto The issue is on the official Samsung UK website, as first noticed by 9to5Google.
“Some users reported that they were unable to use Android Auto to connect their Galaxy S24 to a Volkswagen, Skoda or Seat,” Samsung says.
While Samsung recommends some potential fixes, like checking your Android Auto settings, the company says the problem doesn't lie with the Galaxy S24 or Android, but with the aforementioned automakers like Volkswagen.
For example, at Volkswagen, there is a known bug in the hotspot that may require a vehicle update from the dealer, Samsung says.