According to internal sales documents, Humane’s much-mocked AI pin isn’t flying off store shelves Posted by the edgeIn fact, returns currently seem to be outpacing new purchases. So many units have been returned, there are only about 7,000 left on the market. The company once hoped to sell 100,000 units in the first year, so that’s not going to happen.
So far, about 10,000 units have been sold and 3,000 have been returned, leaving 7,000 units in the hands of consumers. This device costs $7,000, so I would obviously return it after learning that it doesn’t actually do anything useful. Don’t you agree? To that end, over 1,000 pre-orders were canceled once reviews started coming in.
We called it “the solution to any of our tech problems” and struggled to understand who this product was for. This was before the charging case attachment became a potential fire hazard, adding to the product’s image as the ultimate example of tech hubris. There’s a reason, after all, why popular tech vlogger Marques Brownlee called it “the worst product” he’s ever reviewed.
Humane was trying to shake things up a bit, by trying to find a bigger company to add to its portfolio. HP was considering buying Humane, according to New York timesThe company is also alleged to have been in active negotiations with investors, As stated in the information sheet.
Human Rights Watch was upset by the edge Company spokeswoman Zoe Kochias claimed there were “inaccuracies” in the financial statements, but did not go into detail. Instead, she said, “We have nothing to offer as we do not comment on financial statements, and we will refer the matter to our legal counsel.”
the edge The company reportedly doesn’t have a refurbishment process, which represents another lost revenue opportunity. The issue is allegedly due to restrictions with partner carrier T-Mobile that don’t allow Humane to reassign one of these pins to a secondary user. The returned pins could end up in the scrap heap, but Humane is reportedly holding on to the returns for now, hoping to resolve the issue with T-Mobile.
The company has been releasing software updates to address user feedback, so who knows? Maybe the ship will right itself. There’s still the question of spending $700 on a secondary device that doesn’t perform as well as a smartphone. Same question applies to a $200 device. We’re looking at you, Rabbit.
This article contains affiliate links; if you click such a link and make a purchase, we may earn a commission.